Random USB issue

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kharis
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Random USB issue

Post by kharis » 25 Feb 2018, 11:29

Here's a fun issue my FIL is having with his PC, windows did an update last week and now his usb ports dont work, usb keyboard works in the bios so i know its ok but once it loads windows drivers nothing happens, the pc makes the noise its supposed to when a usb device is plugged in but then it doesnt work.

System restore didnt seem to fix it so next step is a full restore and keeping his data, managed to find an old ps2 keyboard to drive windows with but i just thought it was a really random thing.
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Disruptor4
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Re: Random USB issue

Post by Disruptor4 » 26 Feb 2018, 13:44

Can always try going into device manager and uninstall the USB driver/controller and then scan for changes to let windows re-install it. Could also check the mobo/vendor site for a USB driver installer.
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kharis
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Re: Random USB issue

Post by kharis » 26 Feb 2018, 13:58

yeah tried that, no dice.. going over this afternoon to do the reset, there is a lot of random crap programs on there anyway and two antivirus programs so i think a good clean is in order :)
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Nekosan
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Re: Random USB issue

Post by Nekosan » 27 Feb 2018, 04:20

MSI motherboard by chance?
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kharis
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Re: Random USB issue

Post by kharis » 27 Feb 2018, 08:52

nah its gigabyte, restoring windows fixed the issue, hopefully it doesn't happen again
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Treloar
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Re: Random USB issue

Post by Treloar » 02 Mar 2018, 17:15

Was gonna say did you try Safe mode, it'd been a sure issue it was drivers
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kharis
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Re: Random USB issue

Post by kharis » 02 Mar 2018, 18:17

Didn’t work in safe mode either funnily enough. I thought it would. Well we now have a ps2 keyboard to use if it stuffs up again
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